Returns & Exchanges

At Olivia Garden, we stand behind the quality of our professional salon tools and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your beauty kit needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the specific items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the unused tools in their original professional packaging to prevent damage during transit, ensuring all manuals and accessories are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.